Privacy Policy

Aledo Roofing Pros provides roofing services to homeowners and business owners in Aledo, Texas and the surrounding Parker County area. This policy explains what information this website collects from visitors, how that information is used, and the choices available to you. It applies to this website and to enquiries made through it or by telephone.

Most of what we collect comes directly from you when you call us about a roof. That typically includes your name, the telephone number you are calling from, the property address where the work would be done, and a description of the problem, such as a ceiling stain, missing shingles after a wind event, or a storm that recently crossed the area. When an inspection is scheduled we also create records about the property itself: roof measurements, photographs of the roof and, where access allows, the attic, notes on the condition of shingles, flashing, valleys and penetrations, and the written findings and estimate produced from that visit. If a claim is involved, we may also hold correspondence relating to the assessment.

This website also receives limited technical information automatically when you visit, as almost all websites do. That can include your browser type and version, the general geographic region implied by your network connection, the pages you viewed and how long you stayed, and the site or search that referred you. This information is not used to identify you personally.

The information you give us is used to answer your question, schedule and carry out a roof inspection, produce written findings and a line-item estimate, and perform the work if you decide to proceed. Contact details are used to confirm appointments, give you arrival windows, deliver photographs and documents, and follow up on work already completed, including warranty questions that arise later. Property records and photographs are kept so that a later question about a roof we have worked on can be answered accurately.

Technical information from the website is used in aggregate to understand which pages are useful, to find pages that are broken or slow, and to improve the site. We do not use it to build a profile of you as an individual.

This website may use cookies and similar technologies. Some are necessary for the site to function correctly and to remember basic preferences during a visit. Others support analytics that tell us, in aggregate, how the site is being used. Most browsers allow you to refuse cookies, delete cookies already stored, or be notified before one is set, and those controls are found in your browser's settings rather than here. Refusing non-essential cookies will not prevent you from reading any page on this site or from calling us.

We do not sell your information, and we do not share it for anyone else's marketing. Information may be shared in a limited set of circumstances connected to doing the work: with suppliers and manufacturers where a material order or a warranty registration requires property or purchaser details; with subcontracted trades where a specific job requires them and only to the extent needed to perform it; with service providers who operate parts of our business on our behalf, such as telephone, hosting or scheduling systems; with your insurance adjuster where you have asked us to provide documentation of damage; and where the law requires disclosure or where it is necessary to establish or defend a legal claim.

We take reasonable care with the information we hold, including the photographs and reports produced during an inspection. Access to records is limited to people who need them to do their work. No method of transmitting or storing information is completely secure, and we do not claim otherwise; what we can say is that we do not hold more information than the work requires and we do not pass it around beyond the circumstances described above.

You can ask us what information we hold about you or a property, ask for a correction where something is wrong, ask for a copy of the photographs and written findings from an inspection, or ask us to stop contacting you. You can also decline to give information in the first place, though there is a practical limit: we cannot inspect a roof without an address, and we cannot give you an arrival window without a telephone number. To make any of these requests, call the number at the foot of this page. We will deal with requests promptly and will tell you if there is a reason we cannot do what you have asked.

This site may link to websites we do not control, such as shingle and panel manufacturers, or a page explaining part of the insurance process. Those links are provided because the information is useful, not as an endorsement of the operator. Once you follow a link you are on somebody else's site, subject to their privacy practices rather than ours, and we have no control over what they collect or how they use it.

This website is intended for adults arranging roofing work on property they own or manage. It is not directed at children, and we do not knowingly collect information from children. If you believe a child has provided information through this site, call us and we will remove it.

This policy may be updated from time to time, for example if the way the business handles enquiries or records changes. When it is updated, the revised version is posted on this page and the last updated date at the top is changed. Continuing to use the site after a change means the revised policy applies to your use of it.

If you have a question about this policy, or about information relating to you or your property, we are glad to answer it.